Terms and Conditions

Last updated: September 9, 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://helpwritemyresume.com.au website (the “Service”) operated by Help Write My Resume (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Help Write My Resume and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Help Write My Resume.

Help Write My Resume has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Help Write My Resume shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

a) Information is required from you in order to write the best possible career documents.  It is a collaborative effort.  If you do not think you can answer our questions via email, within the required time frame, we cannot produce the documentation for you.

b) This is a service based business.  Time and expertise spent on replying to emails, phone calls and requests for amendments, cannot be then ‘onsold’ to another client.  All payments are made in full prior to assessment of documents or project commencement.  Once information requested is provided, services will commence.

c) Projects are not only scheduled on date of payment received, but also on date of information received.  3-5 day turnaround times do not commence until these two requisites have been met.

d) In rare cases, we will refund a client.  However, an administrative fee to cover our time in reading your documents, assessing your requests for information and replying to emails and telephone calls of $90 applies to all refunds.  Where a refund has been provided, we will not extend future services to you.

e) We reserve the right to refund any client at our discretion.

f) If information requested from you is not received within ten business days, (two weeks) it is assumed you are no longer committed to having your career documents written, and the project will be shelved as complete.  No refund will be offered in this situation.

g) An express fee may be charged when payment and requested information has not been provided to allow sufficient time to produce career documentation by a particular deadline (as indicated by client).  This fee applies PER DOCUMENT. However, if purchasing a resume and cover letter, this would require the purchase of one express fee.  Should you also require a document addressing the selection criteria, a second express fee would be payable.

h) We are not responsible for purchasing an inappropriate package.  If you have questions please contact us before purchase.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.